Thank you for shopping with us! We hope you are satisfied with your purchase. If, however, you encounter any issues with your order, please review our return policy below.
Returns for Flawed Items:
We accept returns only for items that are flawed or damaged upon receipt. If you receive a defective product, please contact us within seven days of receiving the item to initiate the return process.
Non-Returnable Items:
Unfortunately, we do not accept returns for items ordered in incorrect sizes. Please double-check sizing information before placing your order to ensure the correct fit. We provide detailed size charts for your convenience.
Return Initiation Process:
To initiate a return for a flawed item, please contact us within seven days of receiving the product. You can reach us via email at parkerspretties21@gmail.com. Please provide your order number and a clear description of the flaw or damage.
Return Conditions:
- Items must be in their original packaging and in unused condition.
- Returns will only be accepted for flawed items reported within the specified 7-day period.
- We reserve the right to deny any returns that do not meet our return policy criteria.
Refund/Exchange Process:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, refunds will be processed to the original method of payment, and exchanges will be shipped promptly.
Shipping Costs:
Please contact us for a return shipping label.
We appreciate your understanding and cooperation with our return policy. If you have any questions or concerns, feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to serving you again in the future.